DEBIT CARDS & ONLINE BANKING ARE READY!
We’re happy to inform you that your FSCB Debit Mastercard® is now ready for your PIN number. Call 1-888-912-2335 to set your PIN. Below you’ll find answers to frequently asked questions to help you start using your new card & online banking.
Will my automatic debit card transactions continue after the transition?
We will make every effort to redirect your automatic debit card transactions to your new card. To ensure accounts such as PayPal or streaming subscriptions continue without interruption, we recommend updating your payment information on or after August 17, 2020.
What are my ATM/debit card cash withdrawal and daily purchase limits?
Your debit card has a $500 daily ATM cash withdrawal limit and a $2,000 daily purchase limit.
How can I avoid charges if I use another bank’s ATM?
With your FSCB Debit Card, you will enjoy access to over 33,000 surcharge-free MoneyPass® ATMs across the country. You can search for surcharge-free Money Pass ATMs in the FSCB Mobile Banking App. Look for the MoneyPass® logo on the ATM.
Is there a way for me to turn my debit card off if I am concerned about usage?
Yes! Mobile banking allows you to control access to your debit card right from your mobile device. Turn your card on or off to minimize fraud or control spending.
Who do I contact if my First State Community Bank Debit Mastercard® is lost or stolen?
If your card has been lost, stolen, or at any time you suspect that you have been a victim of fraud, please contact First State Community Bank as soon as possible by calling 1-877-955-3722.
If I am already enrolled in online banking, will I have to re-enroll with First State Community Bank?
If you use the First Bank online banking system, you will be enrolled automatically in the First State Community Bank online banking system. Online banking will be available to you at 8:00 am on Monday, August 17th, 2020. You will receive a separate communication in the coming weeks with instructions on how to login and continue using online banking.
Will my login and password information remain the same?
No. Your new login credentials will be the sign-on you previously had with First Bank, and the temporary password will be the last four digits of your social security number.
Once you login you will be prompted to go through the enrollment setup and create a new password.
Does First State Community Bank offer bill pay via online banking?
Yes, bill pay is available free of charge for personal accounts. Payments submitted by 3:00 p.m. on a particular business day will be processed that same day.
At First State Community Bank, community is not only in our name, it is in everything we do. Supporting the communities we serve is more than just a mission, it’s our passion. We want you to feel proud to say, “I bank with First State Community Bank.” We will strive to meet your financial needs, while also supporting growth and progress in your community.
Our communities are where we live, work, and serve. We raise our families here. We want to make a difference, and we do. From funding educational programs to lending a hand in support of the good work of charitable and faith-based organizations, First State Community Bank is proud to join our friends and neighbors in building stronger and more vibrant communities.